Privacy Policy for PPAS Book Store

Last Updated: December 13, 2024

At Selangor Public Library Corporation (PPAS), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online store to purchase books and other publications. By using our Services, you agree to the terms of this Privacy Policy.

1. What Data We Collect

We collect personal information to process your orders and improve your shopping experience. The data we collect includes:

• Information you provide directly (e.g., name, address, phone number, email address, and payment details).
• Data related to your interactions with our website (e.g., IP address, browser type, device type, and usage patterns).

2. How We Collect Your Data

• Data You Provide: When you create an account, place an order, or contact us, we collect the information you submit.
• Automated Data Collection: We use cookies and similar technologies to gather information about your usage patterns on our website.

3. Purpose of Data Collection

We use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your purchases, updates, and promotions (with your consent).
• To enhance our website’s functionality and provide a better shopping experience.
• To comply with legal and regulatory obligations.

4. How We Protect Your Data

We implement security measures to protect your data from unauthorized access, disclosure, or misuse. These include:

• Secure socket layer (SSL) encryption for data transmission.
• Regular updates and monitoring of our systems.
• Restricting access to personal information to authorized personnel only.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers, such as:

• Payment gateways to process transactions.
• Delivery partners to fulfill your orders.
• IT service providers for website maintenance and hosting.

These parties are obligated to protect your data and use it solely for the intended purposes.

6. Your Rights

As a user, you have the following rights:

• Access and Correction: You may access and update your personal information by logging into your account.
• Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the “Unsubscribe” link in our emails.
• Data Deletion: You can request the deletion of your personal data by contacting us at info@ppas.gov.my.

7. Cookies and Tracking

Our website uses cookies to improve functionality and analyze usage. By using our site, you agree to the use of cookies. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete the data promptly.

9. Compliance with Malaysian Laws

This Privacy Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using our services, you consent to the collection, use, and processing of your data in accordance with PDPA.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Please review it regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Disclaimer: This policy is provided for general informational purposes only and may require further customization based on specific operational and legal requirements.